Active Web Helpdesk 2 by Activewebsoftwares

Web-based Helpdesk Manager. It works by routi
http://www.activewebsoftwares.com/productinfo.aspx?ProductID=12
 
Web-based Helpdesk Manager. It works by routi
Active Web Helpdesk Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.


Features

Requires Customer registration and email confirmation 		Active Web Helpdesk
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

Download | More from Activewebsoftwares
 

Active Web Helpdesk Detailed Review



 
Size: 0.5 Mb 
Price: $749.00 
Released: 2003-03-08 
Language: english 
Platform: winxp, windows2000 
Requirements: Windows XP/2000 with IIS 
Install: Install and Uninstall 
Download: Download Now
Purchase: $749.00
Manufacturer: http://www.activewebsoftwares.com/productinfo.aspx?ProductID=12

 
 

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